Privacy policy

Privacy Policy

Introduction

This Privacy Policy describes how Julian Kingsley (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you use our services, visit our website (the “Site”), or make a purchase from Julian Kingsley.

Agreement to Privacy Policy

By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use our Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on the Site, with the “Last updated” date. Please review it periodically.

Collection of Personal Information

We collect personal information from various sources over the past 12 months, including:

  1. Information You Provide Directly:

    • Contact Details: Name, address, phone number, email.
    • Order Information: Name, billing/shipping address, payment confirmation, email, phone number.
    • Account Information: Username, password, security questions.
    • Shopping Information: Items viewed, cart items, wishlist.
    • Customer Support Information: Communications with us.

  2. Information Collected through Cookies:

    • Usage Data: Device information, browser information, network connection, IP address, interaction with the Site.

  3. Information from Third Parties:

    • Vendors and service providers like Shopify and payment processors.

Use of Personal Information

We use your personal information for:

  1. Providing Products and Services: Processing payments, fulfilling orders, sending notifications, managing accounts, arranging shipping, facilitating returns/exchanges, and enabling reviews.
  2. Marketing and Advertising: Sending promotional communications and showing advertisements tailored to your interests.
  3. Security and Fraud Prevention: Detecting and investigating fraudulent or illegal activity.
  4. Communication: Providing customer support and improving our Services.

Cookies

We use Cookies to enhance your experience on our Site, run analytics, and tailor services and advertisements. For details, see Shopify's Cookie Policy.

Disclosure of Personal Information

We may disclose your personal information to third parties, including:

  1. Service Providers: IT management, payment processing, data analytics, customer support, fulfillment, and shipping.
  2. Business and Marketing Partners: For service provision and advertising.
  3. Affiliates: Within our corporate group.
  4. Legal Compliance and Protection: To comply with legal obligations or enforce our rights.

User Generated Content

Any content you post publicly on the Site is accessible by anyone and not covered by this Privacy Policy.

Third-Party Links

Our Site may link to third-party websites. We are not responsible for their privacy practices. Review their policies before providing personal information.

Children’s Data

Our Services are not intended for children. We do not knowingly collect information from children. If you believe we have, contact us to delete it.

Security and Retention

We implement reasonable security measures but cannot guarantee “perfect security.” We retain your information as long as necessary for account maintenance, legal obligations, dispute resolution, and policy enforcement.

Your Rights and Choices

Depending on your location, you may have rights such as:

  1. Access/Know: Request access to your personal information.
  2. Delete: Request deletion of your personal information.
  3. Correct: Request correction of inaccurate personal information.
  4. Portability: Request a copy of your personal information and transfer it to a third party.
  5. Restriction of Processing: Request to stop or restrict processing of personal information.
  6. Withdrawal of Consent: Withdraw consent for personal information processing.

You can exercise these rights by contacting us. We may verify your identity before processing requests.

Complaints

If you have complaints about our processing of your personal information, contact us. If unsatisfied, you may appeal our decision or lodge a complaint with your local data protection authority.

International Users

We may transfer, store, and process your personal information outside your country, including in the United States.

Contact

For questions or to exercise your rights, contact us at: