Shipping policy

This Shipping Policy applies to orders from the United States. By placing an order at this store, you agree to the guidelines contained herein.

Shipping Cost

  • Shipping cost: $0.00 (Free Shipping)

Transit, Handling, and Order Cut-Off Time

  • Transit time: 4 to 7 business days (Monday - Friday)
  • Order handling time: 1 to 2 business days
  • Total delivery time: 5 to 9 days

Delivery Terms

We use USPS, UPA, DHL, and OSM to deliver the products.

Change of Address

We cannot change the delivery address once it is in transit. If you need to change the delivery address, please contact us within 24 hours of placing your order at support@juliankingsley.com.

Tracking

Once your order has been shipped, you will receive a tracking number allowing you to track it until delivery. Track your order by clicking the "Track Your Order" button on our website or via the tracking link in the email.

Parcels Damaged in Transit

If a package is damaged in transit, please reject the package from the courier if possible and contact our customer service. If the package was delivered without your presence, please contact customer service for the next steps.

Contact Information